1. Introduction
L-Tech Computer Solutions respects the privacy of visitors and prospective clients. This policy explains how information may be handled when you browse our website or contact us about technology services.
2. Information You Provide
When making an enquiry, you may choose to provide information such as:
- Your name and contact details.
- Your organization or business name.
- The service you are interested in.
- Your project requirements and budget range.
- Other information you include in messages or communications.
3. WhatsApp Enquiry Forms
Our website contact form prepares a WhatsApp message using the information you enter. You must review and send that message through WhatsApp yourself.
The form does not currently submit enquiry details to an L-Tech website database or automatically send them by email.
If you proceed to WhatsApp, your use of that service is also subject to its own privacy terms and data practices.
4. How Information May Be Used
Information voluntarily shared with L-Tech may be used to:
- Respond to enquiries and requests.
- Discuss project requirements.
- Prepare proposals and quotations.
- Provide agreed services and support.
- Maintain appropriate business communications and records.
5. External Services
The website may link to external platforms, including WhatsApp. Such platforms operate independently and may collect information according to their own policies. We encourage visitors to review those policies before sharing sensitive information.
6. Information Protection
We aim to handle information responsibly and apply appropriate safeguards for the nature of the information involved. No method of communication or electronic storage can be guaranteed completely secure. Please avoid submitting passwords, financial credentials or highly sensitive records through the general enquiry form.
7. Information Requests
You may contact us to ask questions about personal information you have shared, request corrections or raise privacy concerns. Requests will be assessed in accordance with applicable law and any legitimate obligations to retain records.
8. Policy Updates
This policy may be revised as our website, services and information-handling practices evolve. Updated wording will be published on this page.
Questions about this document?
Contact L-Tech Computer Solutions through our Contact page or WhatsApp at +256 779 411 112.
